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Questions about trying on?
Tips for better portraits, credits, wardrobe setup, and how to reach our team.
Email supportQuick help
Common topics
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Portrait quality
Use a full-body shot, good lighting, and a plain background. Skip heavy filters and cropped faces.
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Clothing photos
Flat-lay or mannequin images work best. Remove busy backgrounds before try-on.
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Credits
Each try-on uses one credit. New devices get 3 free. Buy packs or subscribe for more.
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Restore purchases
Use Restore on the purchase screen, signed in with the same Apple ID.
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Saved outfits
Save results from the try-on screen and find them under Wardrobe in the app.
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Connection
Try-on needs internet. If it fails, wait and retry — credits apply only on success.
FAQ
Frequently asked
How do I try on an outfit?
Add a portrait and clothing image to your wardrobe, open Try On, select both, and tap generate. The AI builds a preview showing you in that outfit.
How many free try-ons do I get?
TryNow: Clothe with AI includes 3 free try-on credits per device. After that, use a weekly or monthly subscription or buy credit packs.
What's in a subscription?
Weekly plans include 20 credits per period; monthly includes 100. Pro also adds priority access and more credits on refill. Prices appear in the App Store at checkout.
How do I cancel?
Go to Settings → Apple ID → Subscriptions, select TryNow, and tap Cancel. Access lasts until the period ends.
Are my photos stored on your servers?
Wardrobe data stays on your device. Selected images are sent to AI partners only to process a try-on. See our Privacy Policy.
Why doesn't the result match real life?
Previews are AI approximations — use them as styling guides, not guarantees of fit, color, or fabric in person.
Can I import from a shop URL?
Yes — use product URL import to add garment images to your closet, then try them on with your portrait.
Still stuck?
We usually reply within 24 hours — often much sooner.
contact.appsnow@gmail.com